96% of organisations are using cloud-based computing of some form*. How many applications are you using today within your firm that are cloud based? Probably quite a few. Yet why do so many organisations still opt for on premises platforms to store their corporate data? The reluctance to move to the cloud varies from firm to firm, but security is always high on the list. With file sharing platforms and client portals, one of the main reasons to stay on premises is the result of your clients not wanting their data in the cloud. Many firms feel their own, internal infrastructure will be more secure than the cloud. They are in control. However, many articles suggest the cloud is far more secure…

So, when choosing a file sharing platform and/or client portal solution which infrastructure should you opt for; Cloud or On Premises?

/by Rebecca Welsh

In the ever-growing client focused legal industry, it’s becoming more and more important for lawyers to provide their clients with what they want, to provide them with a competitive alternative to the huge list of available legal services available. Although, law firms are now paying more attention to giving clients a more transparent service, for example, having set budgets and fixed fees, firms are often forgetting about what in-house lawyers really want. Without changing to better accommodate in-house lawyers, firms will find themselves loosing clients, earning themselves a bad reputation and consequently loosing revenue.

/by Rebecca Welsh

In a world where we are constantly thinking of ways to reduce our green footprint, it seems natural to extend the same thought to our working life. Everyone’s been guilty of printing off the wrong document or accidentally printing duplicates and overtime this adds up. Research by Kyocera found that an average office worker in the UK uses around 45 pieces of copy paper daily and two-thirds is deemed as waste. With our demand for paper being said to double from 2005 to 2030, we need to act to prevent these predictions from becoming a reality.

/by Rebecca Welsh

Why client retention is so important

The age of the customer has meant those working in professional services have to do all they can to keep hold of their valuable clients. With the increase in competition for law firms, from other law firms or new law, clients are now inundated with choice, meaning client retention is increasingly important. Businesses in general benefit immensely when they have higher client retention with it being 6 to 7 times cheaper to retain an existing client than it is to attain a new one (Bain & Company). Additionally, Gallup found businesses focusing on their client engagement and retention have 85% higher sales growth than their competitors.

/by Rebecca Welsh

Managing contracts takes a lot of time and effort, especially with the economy booming as we lead in to the year 2020.  With this increased workload, contract managers need smarter ways to manage their contracts better.  Legal professionals carefully review contracts with a sharp eye for details, excellent reading skills, deep comprehension, business acumen, and sufficient time management skills, but their process can be improved even more with new advancements in contract lifecycle management.

It is always beneficial to learn about the latest tools and tips to help us to do our jobs better (and smarter).   So, as we start the new year, below is a short list of tips to help with smarter contract management in 2020.  This is not a complete list but, rather, a series of best practices that can be implemented quickly – and offer a huge return.

Tip 1:  Implement a Contract Intake Process

This tip primarily focuses on organizing your contract review process by collecting data in an organized fashion.  Legal reviewers receive contract requests in many formats.  These formats include emails, paper requests, ticket systems, and sales and procurement systems.

A quick tip for getting organized is to create a contract intake process.  This task includes generating a spreadsheet to collect data fields about the contract you need to review.  An efficient contract intake process helps with the tracking of due dates, the status of the contract review, and counterparty (vendor/customer) names.

If your legal team has a contract software system, create a contract intake form with input fields.  Ask your employees to key in the required contract data fields, upload the file, and have the contract request submitted to you in an organized manner.  If you utilized Contract Insight® Software, then you already have a Contract Request form process built in.

Contract Request is like a legal form that is web-based and streamlines how your user requests contract review.  All you have to do is enable the users in the system and share the link for them to request a new contract review.   If you do not have a contract software system, then you can utilize a  free contract management spreadsheet.

Tip 2: Work in Queues and Lists

Many employees work sporadically throughout the day, jumping from task to task.  Legal reviewers should consider batch processing.  Batch processing has been used in many business environments – from the assembly line to modern accounting settings.  Batch processing involves queuing up several items that need to be worked on that are related.  For example, a legal professional may have to read emails, read contracts, review contracts, draft contracts, research law, and attend meetings throughout their workday.  Working on one of these items, then moving on to the next, does not create a rhythm.  The worker must jump from one task to another.

To help improve contract management in 2020, try to arrange your organization’s work into queues or batches as a productivity tool.  If your organization does not have ContractInsight® Software, utilize the contract spreadsheet tool mentioned above.  Then, check the spreadsheet several times a day and work on the contract reviews in batches.

If you have Contract Insight Software, implement a dashboard.  A dashboard enables you to create a report of open contract requests (in Tip 1 above) listed by status.  Then you pin the report on your dashboard and when you log, you will see the open Contract Requests in a list (like a queue).  With dashboards, users can easily view records for requests, legal reviews, and key dates. This will help with smarter contract management this year.

Tip 3:  Utilize Contract Artificial Intelligence and Auto Extract Engine

Frequently, when a new contract document or legal file must be entered into a system, the user must re-key many data fields, such as the counterparty name, legal description, name, dates, key clauses, governing law, limitation of liability, warranty and other legal fields.  To help automate the contract entry process, leverage CobbleStone Software’s VISDOM® Artificial Intelligence.  VISDOM helps users locate key terms and phrases in a contract document and auto-extract terms – based on imported legal phrases – and place the data into the entry fields on the Contract Data Entry screen.

Tip 4:  Leverage Drafting Contracts with Contract Templates

Legal professionals are tasked with the responsibility of providing legal documents to their vendors and customers.  We find that many legal teams have Word documents on a network folder.  While this process is helpful, it is better to have a more automated method of drafting agreements utilizing your organization’s contract templates.

With Contract Insight®, there is a feature included that automates the contract drafting process.  Your organization simply takes its Word contract templates, sets placeholder fields on the documents, uploads the document and…presto!  You can merge the contract data fields into the contract template document in Contract Insight and route the contract for approval (and electronic signature).  For advanced contract authoring, leverage Contract Insight Software’s clause merging functionality to draft and create complex contract documents based on region, the jurisdiction of law, products, and entities (to name a few).

Tip 5: Use Tasks and Reminders

Okay, let’s face it, we are all busy.  An occasional reminder could be a big help.  Well, if your company is using spreadsheets and emails, that is okay, you can still use tasks and reminders.  Here is how.

First, utilize Outlook or an email tool that has tasks and calendaring.  Set a task or a calendar reminder.  Contract Insight’s comprehensive task alerts and reminders regarding contract expiration dates, annual contract review dates, and early warning dates make it so tasks are performed on time by members of your team.

Contract Tasks and Workflows are simple.  Workflows track contract records, look for values, and automatically alert users for contract review, expiration notices, and more.  As a bonus feature, Contract Insight will e-mail you and your team members task alerts, set calendar alerts with your email provider, and send early reminders.  If your organization is looking for the best contract management software going into 2020, Contract Insight is the answer.

Tip 6. Reduce Data Entry

Legal resources are valuable, so the more time you and your team spend keying in data, the less time you must focus on the strategy-driven review of the contracts.   So why not enable data integration?

 “Wait…that sounds hard.”

On the contrary, data integration is easy with Contract Insight.  Let your vendors and suppliers register online.  By leveraging Contract Insight® Enterprise, your organization has the option to enable supplier/vendor registration.  This feature allows your vendors to key in their company name, contact name, street address, city, state/province, country, postal code, contact email, phone number, tax ID number, and other data fields.  This streamlined data integration process can save you thousands of keystrokes per year.

Perhaps you don’t want duplicate suppliers in your system.  No worries.  Simply enable a watcher field, and Contract Insight will prevent duplicate entries.

Maybe your organization has thousands of customers records each year.  No problem.  Just integrate Contract insight with your favorite CRM (Customer Relationship Management) system or enable your customers to register into the customer portal and route the new customer entry to the sales department (and/or legal department) to process the new customer request in Contract Insight Software.

Although each contract data project poses unique challenges, following some basic steps and utilizing a contract database software built for contract management can help.

Achieve Smarter Contract Management with CobbleStone

CobbleStone Software provides Contract Insight® contract management software as a cloud-hosted (SaaS) or deployed (on-premise) solution.  Contract Insight Software is used by thousands of legal professionals for their contract management software needs.  Founded in 1995, CobbleStone was among the first and most experienced companies to offer a contract management software product, and we continue to be a leader with full contract lifecycle management software.

Discover CobbleStone’s Contract Insight® Contract Management Software and data extraction services.

 

Written by Mark Nastasi – Originally Published on CobbleStone Software’s Blog

Mark Nastasi is the Executive VP and founder of CobbleStone Software with over 20 years of professional experience in the industry.  He launched the first commercial contract software in 1995 named CMTS (Contract Management Tracking System). He has worked extensively with general counsel, paralegals, lawyers, and legal professionals to help manage contracts better.  You can reach Mark by email at mnastasi@cobblestonesoftware.com

/by Mark Nastasi

Contract management professionals oversee important contracts and agreements with sensitive data, clauses, details, and information.  Given the importance that such classified data is kept confidential, rules pertaining to data access and classification must be precisely and carefully reviewed.  Learn how AI-based contract management software can help contract managers to categorize, safeguard, and protect data.

Intelligent Data Redaction

Locating and sorting sensitive data such as personally identifiable information (PII) and payment card information (PCI) is critical in the avoidance of compliance issues and compromised security.  Contract management artificial intelligence can help software system administrators to identify contract data such as names, phone numbers, email addresses, bank routing numbers, locations, dates, counterparties, and other potentially private details.  This functionality can help users decide whether or not such data should be redacted.

With contract management AI, system administrators can select desired data points and define rules for the usage and security of said data points based upon contract types.  Once these rules are set, they can be automated with contract AI, reducing instances of wasted time performing tedious data import analysis.

Suppose that, as a rule, XYZ Company would like to automatically have personally identifiable information, payment card information, bank routing numbers, and social security numbers identified to be eliminated from consulting agreements.  An AI-based CLM tool could identify classified data, and then subsequently notify contract managers to withhold the information based upon an organization’s preferences and regulations, giving contract management professionals from XYZ Company the time to focus on more data-driven and client-facing facets of the field.

Advanced Access Control

The last thing contract managers want is for data to enter the wrong hands.  If unauthorized personnel have access to sensitive contract data, organizations can be put at risk – possibly leading to compliance issues, data exposure, and even lawsuits. Reputable contract management software helps organizations decrease the risk associated with their sensitive data.

Contract management software artificial intelligence equips organizations with visibility and oversight regarding data access. System administrators can assign access to information to different groups of people (such as individual employees, departments, jurisdictions, companies, etc.).

This function makes it so that organizations have the option to assign and monitor access based upon security groups.  Thus, access does not always need to be granted to a sporadic group of individual users.  Additionally, administrators can assign access based on aspects of a given contract (such as dollar amount, contract type, and other highly configurable options based upon fields).

Furthermore, the level of data access can be controlled.  For example, an organization may assign some users with permission to view and edit contract data while allowing others to simply view it.

Enhanced Contract Lifecycle Control with Contract Management Software

Governance and control of contract data are not the only benefits of contract management software.  Now that you know how a reliable source-to-contract platform can revolutionize data security, it is time to enhance every aspect of your organization’s contract management lifecycle with CobbleStone’s Contract Management Software, Contract Insight®, an award-winning leader in contract management solutions.

Contract Insight’s array of user-friendly features empowers organizations to manage contracts more efficiently and effectively.  Users can secure and unite contracts and relevant documents, successfully oversee compliance, track costs, receive alerts, sign without difficulty with E-signatures, reduce high cost due to out-of-date contract administration, and increase productivity.

CobbleStone’s contract management suite is trusted by thousands of contract, risk, legal, procurement, and sales professionals around the globe.  Request a free demo of our acclaimed contract management, procurement, and eSourcing platform today!

 

Written by Sean Heck – Originally Published on CobbleStone Software’s Blog

/by Sean Heck

Business continues to accelerate globally.  The resulting rapidly shifting regulatory environment generates increased risk along with more opportunities, propelling organizations to rely on contracts more heavily to protect business interests and assets.  General Counsel and legal teams have a chance to create a new perception of the legal department that moves away from the appearance of a cost center for the organization to the forefront of organizational strategy by leveraging contracts as a growth driver.

General Counsel has more opportunity than ever to drive value and achieve higher returns by reducing risk, improving efficiency, facilitating collaboration, reducing costs, and increasing revenue with improved contract oversight.  Legal documents may include product and material sourcing, distribution agreements, founder/partner agreements, merger and acquisition agreements, and more.  The growing challenge is the increasing complexity and volume of contracts combined with an inefficient contract management process.  This article identifies General Counsel’s toughest contract management challenges and discusses contract management strategies and tools that can position General Counsel and legal departments to contribute measurable value to their organization.

A Contract Management Abstract

Technology has rapidly advanced; however, too many organizations still rely on manual contract management processes and don’t know where their contracts, or the obligations within them, are stored.  This approach puts the legal department at a disadvantage when enforcing contracts and assessing risk, leaving them unable to meet their organization’s evolving expectations for success that are focused on probability, adaptability, compliance, efficiency, and cost-sensitivity.  General Counsel’s challenges also increase with poor contract management because the C-suite expects General Counsel to assume the role of business leader and partner, while also safeguarding the organization’s integrity and reputation.

A manual contract management system built around spreadsheets, shared storage, emails, filing cabinets, disparate legal management systems, or repurposed content management systems that lack data connection, do not provide the tools necessary to improve contract management quickly.  This approach increases risk and is the cause of missed opportunity, slow review and approvals, contract process bottlenecks, revenue leakage, and compliance failures.  Furthermore, manual contract management systems can’t provide General Counsel with the necessary data to answer the C-suite’s questions about milestones, market disruption, acquisitions, financing, and security.

An alternative to manual contract management is to implement a leading enterprise contract management system that integrates contract management software with document assembly, vendor management, and electronic signatures.

General Counsel’s 7 Toughest Contract Management Challenges

General Counsel’s core issue may be manual contract management processes and ineffective or non-existent technology, but the day-to-day symptoms may not be as apparent.  Following is a breakdown of the top challenges of legal departments and General Counsel. Examples show how contract management software features can help by revealing the clear correlation of challenge and remedy.

Challenge #1: Compliance

Remedy #1: Dynamic templates and clauses streamline document assembly and ensure the use of approved contract language and clause ownership.

Challenge #2: Meeting key dates and milestones

Remedy #2: Email, task, and calendar alerts ensure review, approvals, signatures, executions, and renewals occur on time, every time.

Challenge #3: Completing tasks, reviews, and approvals

Remedy #3: Intelligent workflows, electronic approvals, and e-signatures support on-time task completion and task escalations, timely reviews and approvals, and streamlined signing anywhere, anytime.

Challenge #4: Document storage, version control, and redlining

Remedy #4: A secure, cloud-based repository with unlimited storage ensures you have access to the most up-to-date version of contracts, documents, and agreements.  You’ll also have access to version history for faster negotiations and streamlined redlining with an MS Word integration.  The repository makes contract language analysis for compliance easy and will allow legal teams to ensure they are viewing every active contract so language and templates can quickly be updated in response to new regulations.

Challenge #5: Risk Assessment

Remedy #5: Contract artificial intelligence with machine learning analyzes contract language when new contracts are added and screens old contracts for sensitive data and red flags.  As contract volume, complexity, and risk increases, proactive risk assessments prepare General Counsel for contract performance reviews, renewals, and negotiations.

Challenge #6: Security

Remedy #6: Leading contract management software helps monitor milestones, penalties, discounts, business terms, and more.  Consistent monitoring and protection keep contracts GDPR compliant.  General Counsel is expected to collaborate with IT to ensure the security of corporate and client data and to have a process in place to address data breaches.  Configurable rules-based user permissions ensure only the right people have access to documents within secured contract storage that is accessible across different devices.

Challenge #7: Visibility and reporting

Remedy #7: Contract searching and reporting allows legal teams to find the correct versions of documents and see where they are in the contract process.  Intelligent, automated workflows create recurring contract reports and actionable recommendations based on real-time contract data.  More contract visibility helps General Counsel quickly analyze data to answer the C-Suite’s strategic questions.

Contract Management Adjourned

CobbleStone Software helps General Counsel and legal teams bring more value to their organizations while reducing the costs associated with contract creation, review, and contract lifecycle management.

With enterprise-wide capabilities, a user-friendly platform, fast implementation, and clear ROI within as little as 30 days, our legal contract management solution supports your organization’s overall contract administration process, so you can easily meet contract compliance regulations, centralize committal and contract management, and improve team collaboration.  To learn how CobbleStone can help your legal department drive value, request a free demo today.

Written by Maria Votlucka – Originally Published on CobbleStone Software’s Blog

/by Maria Votlucka

If you’re a lawyer or business professional, then you know how much your clients depend on you for sound financial and business advice—for so many aspects of their businesses.

You probably regularly hear questions like…

  • Should I incorporate or form an LLC?
  • Should I form a C-Corp or an S Corp?
  • Which business structure will get me the most tax savings?
  • And what about annual report filings? When and how do I file those?
  • And how do I keep my company in good standing?
  • How do I stay compliant?

Your clients are counting on you to know the answers and help them navigate through the lifecycle of their businesses. Most business owners expect their consultants to keep track of and notify them of important due dates and deadlines—and that includes everything involved with forming and running a business. The process of starting a business or forming a corporation can be complex, since it’s slightly different in every state which means different paperwork to file, different fees to pay and more. If you’re like most attorneys, your plate is already so full offering business formation advice, helping your through this process might seem like a huge undertaking and one you’re not ready to tackle yet.

Actually, the solution is easier than you think. CorpNet’s Partner Program allows you to offer a variety of business formation services directly to your clients from business registration to intellectual property management…without you having to do any extra work!

Through CorpNet’s Partner Program, you can now offer your clients business formation and compliance services in all 50 states, including:

  • Incorporation & LLC Filings
  • Annual Report Due Date Monitoring, report preparation, and filings
  • Registered Agent Services
  • Other Corporate Filings including Amendments, Conversions and Dissolutions

When Darren Kavinoky, founding attorney of Kavinoky Law Firm, first started his law firm he had no idea about business formation and what his corporate responsibilities were. But that’s where CorpNet filled in the blanks. “They’ve been an amazing trusted advisor,” says Kavinoky. “They’ve helped me not only with my [own] business registration and annual renewals to make sure I stay out of trouble; they’ve even helped me with my intellectual property, all my trademarks and service marks. They are taking care of business and they know what needs to be done and it happens quickly.” In fact, Kavinoky found CorpNet’s services so helpful in the rapid growth of his company, he became a partner and now uses CorpNet to help his clients.

Partnering with CorpNet

Want to give your help your clients, offer them more services and reap the rewards? We offer two ways to partner with CorpNet.

  1. Become a CorpNet Reseller. Resell our services to your clients under your name and brand while CorpNet acts as your silent fulfillment partner. You’ll be assigned a dedicated single main point of contact to handle all your clients’ business filing needs. Your dedicated account rep will monitor and notify you of any corporate compliance deadlines for all your clients. 
  2. Become a CorpNet Referral Partner. Refer your clients to CorpNet for any business formation or compliance filing and earn up to a 30% commission on each sale. Send us the business and we’ll send you a check.

Ranked in the Top 3 of Trustpilot’s Best Legal Services, our CorpNet team has been creating and filing corporate documents of almost every kind, in every U.S. state, since 1997 and we can help you help your clients with all their business filings and annual compliance needs. 

We’ll be at Legalweek. Stop by Booth 504—we’d love to talk to you. 

About CorpNet
Founded by an attorney husband-and-wife team in 2009, CorpNet offers comprehensive business incorporation services in all 50 states. The team at CorpNet has formed more than 100,000 businesses to date and offers the industry’s best 100% satisfaction guarantee. Based in Westlake Village, California, the company is accredited by the Better Business Bureau, with a BBB rating of A+.

/by Nellie Akalp

Every day 6,104,363 records are lost or stolen. Don’t struggling to come up with new security tactics. We’ve got you covered. Check out @CoreView_Inc list of ideas to reduce risks of a security breach

/by CoreView

Are you a financial services or legal company? @CoreView_Inc assists organizations fulfill their @FINRA ‏responsibilities by extended auditing and incident reporting forensics. Read more here

/by CoreView