Top Challenges for Legal Companies when Dealing with Technology and What has changed
One of the most significant changes is the evolving legal landscape, which has impacted how law firms need to consider their relationship with technology. Legal companies must now consider various factors, including the need for secure communication that cannot become a subject of cyber-attacks, data loss, and more. Additionally, a stable online presence has become essential as more and more law companies generate their clients online, and everything is going digital. Clients now prefer online consultations and need an online space to store their confidential data. As a result, legal companies must adapt to these changes to remain competitive and meet the needs of their clients.
Cyber-security: As the number and sophistication of cyber-crimes continue to grow, the threat to businesses is increasingly growing. Law firms are particularly vulnerable to such threats due to the sensitive and valuable data they manage and the outdated cyber-security systems that many firms in the sector still employ. Cyber-security requires extensive, long-term investment into your IT infrastructure and cyber-security staff. This may be especially difficult for smaller law firms that might not have the necessary resources to provide adequate protection. MSPs can help law firms by providing a secure cloud to store and protect their data from cyber threats.
Clients’ data protection: Client expectations around data protection are also increasing. Clients are becoming more aware of the risks of having their confidential information reside on an attorney’s unprotected computer. Law firms must create protection policies that secure client data, which can be easy to do with the right tools. However, it is practically impossible if things aren’t set up correctly.
Law professionals expect a hybrid/remote model: The ability to work from anywhere is powerful, and it is also seen as something of a perq by attorneys. Today’s remote staff, need the same environment, whether in the office or remotely. Technology complexity should not distract them from the billable business. Even recruiters must have a story ready to sell potential new hires on how efficiently and effectively the firm’s IT infrastructure supports their ability to work remotely.
Compliance: Compliance is a significant challenge for law companies due to the constantly changing legal and regulatory environment. As new laws and regulations are introduced, law firms must ensure they meet all compliance requirements. This can be daunting, especially for firms operating in multiple jurisdictions with varying regulations. Additionally, the growing use of technology in legal services has increased the risk of data breaches and cyber attacks, making compliance even more crucial. To stay compliant, law firms must adopt modern technology and digital workplace solutions tailored to regulations and meet the needs of lawyers and clients. These innovative solutions ensure the secure exchange and storage of data and facilitate smooth communication between firm professionals and clients to enable more effective collaboration.