Legalweek 2025 made one thing clear: law firms are under pressure like never before. AI is here. Data is exploding. Compliance is tightening. And costs? They’re ballooning.

The Struggles Are Real:

  • AI Without Guardrails: ChatGPT citations, biased tools, ethical risks—without governance, AI can do more harm than good
  • Too Much Data, Not Enough Control: Firms are hoarding data out of fear, but that creates risk—security, cost, and compliance
  • Litigation Costs Keep Climbing: Experts, document review, tech sprawl—it all adds up fast without a smarter strategy
  • Global Compliance is a Maze: EU AI Act. CCPA. PIPL. The list keeps growing—and legal teams are falling behind.

What Law Firms Need Now:

  • AI strategies with ethics baked in
  • Defensible data deletion plans
  • Cross-border compliance clarity
  • Cost control through smarter workflows

At Seratos Consulting, we help legal teams turn complexity into competitive advantage. We bring strategy, structure, and real-world execution—so firms don’t just adopt tech, they own the transformation.

Ready to future-proof your firm? Let’s chat!

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New AI contract assistant grounded in accurate, expertly mapped data seamlessly integrates with existing contract intelligence platform to provide elegant answers to everyday contracts questions.

New York, NY – March 25, 2025 – Knowable, a LexisNexis® company and leader in enterprise contract intelligence, proudly announces the commercial launch of “Ask Knowable,” an innovative AI suite designed to revolutionize how organizations interact with and understand their contracts. Seamlessly integrated with Knowable’s industry-leading contract management platform, Ask Knowable utilizes advanced natural language processing and generative AI to provide users with elegant, actionable insights from their executed agreements.

At the heart of Ask Knowable is an advanced AI assistant, expertly crafted to comprehend the complexities of contract language and structures of interconnected agreements. This AI capability, built on Knowable’s proprietary platform with 98% accuracy in contract data and family mapping, offers unparalleled visibility into contract terms, reducing the time needed to address day-to-day contract inquiries and enabling precise, contextual summaries across an organization’s entire contract portfolio.

Key features of the Ask Knowable suite include:

  • AI Contract Search: Instantly locate contracts using conversational prompts without the need for complex filters or data modeling expertise.
  • AI Contract Summaries: Quickly digest critical terms and obligations with AI-generated summaries of individual agreements and full contract families.
  • AI Chat: Engage directly with advanced Generative AI for answers to specific questions, understanding the evolution of contract terms across interrelated agreements using Knowable’s proprietary family mapping.

“Contracts professionals spend too much time searching for answers when they should be focused on action,” said Nik Reed, CEO of Knowable. “With Ask Knowable, we are a delivering a solution that understands real-world contract management needs and enables teams to move beyond manual searches to making faster, more strategic decisions.”

Partnership with LexisNexis

The commercial launch of Ask Knowable comes just months after LexisNexis announced Protégé™, its personalized, private, trusted legal AI Assistant designed to support legal professionals in making informed decisions faster, generating outstanding work quality, and freeing up time to focus on efforts that drive economic value for their clients and organizations. Ask Knowable leverages Protégé’s safety, security, and Privacy by Design principles to ensure interactions are backed by state-of-the-art security and privacy technology to keep data and user information highly secure.

Having aided in Ask Knowable’s development feedback program through early previews, Julie Chapman, VP & Head of Legal, LexisNexis North America says “Knowable’s AI contract suite, built on advanced technology and a foundation of accurately structured contract data, is already helping our team get answers faster and with more confidence than ever before. With this release, their mission to bring order and organization to executed agreements is taking a massive step forward, and we’re very excited for the official launch!”

“Our team has already gained tremendous value from collaborating with the teams behind Protégé and Lexis+ AI,” said Nik Reed, CEO of Knowable. “We’re excited to keep working together to leverage the latest and best in AI and drive even greater advances in contract technology.”

Availability

Ask Knowable is now available as part of the Knowable Essentials subscription plans. Knowable is showcasing the Ask Knowable suite, including live demos highlighting its AI summarization and user-friendly capabilities, at the LegalWeek conference in New York City from March 24-27, 2025. Request an exclusive preview at www.askknowable.com.

About Knowable

Knowable is a leader in enterprise contract management, helping organizations maximize revenue, reduce risk, and enhance efficiency by transforming post-signature contracts into structured data. Many of the world’s largest companies rely on Knowable’s contract system of record to gain complete visibility into their agreements through the company’s unique combination of artificial intelligence, advanced analytics, and legal expertise. For more information, visit www.knowable.com.

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With the legal tech landscape constantly shifting, one truth remains constant: change is inevitable.

As law firms navigate the complexities of digital transformation, geo-political shifts, and evolving client expectations, the ability to adapt quickly has become both a competitive advantage and a necessity.

But how do successful firms manage this constant state of flux, whilst maintaining operational excellence?

The Fear Factor in Transformation

Change can be anxiety-inducing, particularly in an industry built on precedent and tradition. This anxiety primarily stems from the unknown. When legal professionals lack clarity about how changes will affect their workflows, productivity, and client service capabilities, resistance naturally follows.

What’s the antidote to this resistance you ask? Education…

Education: The Foundation of Successful Change Management

For over 35 years, we at Intellek, have observed a clear pattern among law firms that successfully navigate technological and operational shifts: they prioritize comprehensive training programs that prepare their people for change before it happens. Taking a proactive approach to change, not reactive.

The most successful change initiatives in legal environments share a common first step: ensuring everyone understands not just what is changing, but why it matters and how it will benefit them.

Simply put, you cannot lead change if you don’t know where you’re going.

The Measurable Impact of Learning Technology in Legal

The data tells a compelling story about how learning management systems are transforming legal education:

  • Firms implementing comprehensive learning platforms see an average 264% increase in learning material usage, indicating stronger engagement with training resources
  • Well-trained staff contribute significantly to firm-efficiency and profitability
  • Organizations prioritizing education experience substantial financial benefits, with $29,400 average savings in employee turnover costs

Building a Culture of Continuous Learning

Leading law firms are shifting away from the traditional view of training of classroom based activities, for three-hours during onboarding, toward establishing ecosystems of continuous learning. This approach recognizes that adaptation isn’t a destination but a journey.

Utilizing Intellek helps firms to address several critical challenges:

  1. New Hire Onboarding: Establishing consistent knowledge foundations for all staff
  2. Technology Capability: Ensuring proficiency within essential legal tech tools
  3. Continued Education: Supporting ongoing professional development
  4. Performance Measurement: Providing analytics to identify knowledge gaps
  5. Digital Adoption: Accelerating the implementation of new technologies

The Integrated Approach to Legal Learning

Intellek’s learning solutions go beyond conventional training methods by integrating multiple components:

  • Intellek LMS: Centralizing all learning activities with in-depth tracking & reporting
  • Intellek Learn: Providing access to over 1,400 courses used by law firms
  • Intellek Create: Enabling the development of tech-specific training
  • Intellek deliver: Delivering guidance within workflows and applications

This comprehensive approach creates a learning environment specifically designed to make change management more accessible and effective.

Education Within Workflow

Perhaps the most significant evolution in legal training is the shift toward delivering education within existing workflows. Rather than requiring professionals to step away from their work to learn, Intellek integrate learning moments directly into daily tasks.

This contextual learning approach dramatically reduces disruption while increasing retention and application of new knowledge.

Looking Forward

As the legal sector continues to evolve, the firms that thrive will be those that embrace a proactive approach to change, supported by robust training frameworks that prepare their people for what’s next.

The question is no longer whether your firm will face significant change, but rather: How prepared will your people be when it arrives?

What strategies has your firm implemented to support continuous learning and change management? I’d love to hear your experiences in the comments below.

Daryl is Head of Business Development & Innovation at Intellek, helping legal organizations navigate technological change through comprehensive learning solutions. Intellek has been supporting the legal sector for 35 years, globally.

Originally published: https://www.linkedin.com/pulse/leading-change-how-training-powers-transformation-daryl-fitzpatrick-a0l3e/

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