iManage, the company dedicated to transforming how professionals work, today announced that Walder Wyss Ltd. – one of the most successful and fastest growing Swiss commercial law firms – is using iManage Knowledge Unlocked, powered by RAVN, to transform their approach to knowledge management.

iManage Knowledge Unlocked puts knowledge in the hands of the users with 7 ways to search across iManage Work and other systems. It helps users discover new content and insights, identify similar matters or motions, highlight relevant content, and provide updated intelligence on legal principles while respecting security and confidentiality that is so important to the industry. When integrated with powerful business intelligence tools like Microsoft Power BI, it provides Knowledge teams with powerful analytics that enable content to be kept relevant, fresh and additional resources added that meet the needs of the users.

Walder Wyss can instantly see data around which members of the firm are actively using the knowledge management system, what type of searches users are carrying out, what type of results are being returned, and where there might be gaps in content or other areas that require attention to optimize knowledge flow. This enables the firm’s knowledge management team to make statistical connections between users and data.

Identifying “power users” assists in the effort to expand usage across the organization, to uncover and replicate best-practices, and to create best practice document templates. Data regarding what documents and knowledge are not being accessed also provides deep and valuable insights for improvements of how documents can be refined to better meet the expectations and needs of the firm’s lawyers.

Rather than relying on anecdotal evidence about what knowledge assets its professionals find most valuable, the knowledge management team at Walder Wyss is now able to use data to determine how people are using the system. This supports an ongoing process of quality improvement to guide the investment in the knowledge content, enabling the team to make better decisions and deliver higher quality service, driving competitive advantage for the firm.

“Lawyers are busy people – most of them don’t have time to tell us how they’ve been using the knowledge management system,” said Urs Bracher, Legal Engineer and Head of KM at Walder Wyss. “Having Knowledge Unlocked means that we don’t have to guess or rely on just a few lawyers telling us what type of knowledge management assets they find most useful, or where they need more help. We can look at the data and have insights into users’ needs that allow us to better address their requirements.”

The Appeal of a Platform Approach

“We were already using iManage Work as our document management system, so it made a lot of sense to use Knowledge Unlocked for our knowledge management system,” said Lorenz Reinle, Assistant Know-how and Legal Tech at Walder Wyss. “It was a natural extension of our usage of the iManage platform, and iManage is recognized as a leader in the international market, which helped simplify the decision.”

Since going live on Knowledge Unlocked earlier this year, Walder Wyss has rolled it out to all six of its offices in Switzerland. Eventually, there will be nearly 300 users who will use the iManage solution to search and access more than 7,000 knowledge assets within the knowledge management system, and several million documents within iManage Work.

“Knowledge is only as good as your users’ ability to tap into it,” Nick Thomson, General Manager, RAVN, iManage. “Walder Wyss’ usage of Knowledge Unlocked enables them to truly leverage their work product and enhance the effectiveness of their curated knowledge assets, allowing them to continually improve knowledge management processes and outcomes for their users.”

 

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iManage helps mid-size law firms respond to a changing legal market by becoming more agile

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iManage Delivers Enhanced User Experience and Extended Capabilities for Distributed and Mobile Working

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Modern Document Management: How Law Departments Can Work Smarter. Read more. 

 

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The COVID pandemic has accelerated the need for businesses to rethink their workplace strategy with an emphasis on safety, location flexibility, employee experience, digital transformation, and facility cost reduction.  Creating an effective hybrid workforce requires a well-thought strategy that leverages technology should support organizational culture, which in turn drives engagement and productivity. Each individual component needs to work for both onsite and remote employee.

Smarten Spaces is a disruptive end-to-end SaaS Workplace platform with the latest technology to accommodate the new Hybrid workplace model. The technology is trusted by Fortune 500 companies in over 120 locations including New York, Chicago, London, Sydney, Helsinki, Moscow and Singapore. The Smarten Spaces platform is fully integrated with Microsoft, Kone and 45 other global solution providers.

Employees download the experiential Smarten Spaces Artificial Intelligence (AI) technology to their smartphones so companies can automate the entire back to work process while balancing between Work-From-Home and Back-to-Work. The solutions help companies manage their new Hybrid workplaces via a single pane of glass dashboard and offers real-time reports to maximize operational efficiency and can result in companies saving up to 30 percent of their office space costs. Jumpree 3.0, the AI-driven platform offers:

*Digital Workplace app: AI-based social distancing, pre-screening, contactless access, and visitor management, service requests, contact tracing
*Desk Management: Desk booking and allocation, real-time occupancy and utilization, space optimization
*Workforce Rostering: Creation of teams and cohorts, AI-based optimal seat allocation
*Demand and Supply: Recommendations on demand and supply in a flexible workplace, request more/less space, lease management, service requests
*Expenses & Charge Back: Dynamic allocation and tracking of cost based on utilization for the new workplace
*Asset Management: inventory, integrated with expenses, procurement, and relocation

About Smarten Spaces:
Founded in 2017, Smarten Spaces is the first company in the world to deliver an end to end SAAS solution for the digital workplace. It offers workplace safety and flexibility on a single technology platform to help businesses manage their spaces effectively. Smarten Spaces focuses on digitizing spaces for enterprises, commercial real estate, co-working, co-living and warehousing.

Smarten Spaces was named one of the “Top 3 Hottest Startups” by Singapore Business Review 2020 and one of the “Top 5 Most Innovative Startups Making Offices Secure” by the Business World.

 

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Explore our technology for ‘back to work’ and the future workplace. The AI & IoT technology is now being deployed by businesses across 40+ cities across the globe to make workplaces ready for back to work. It is an end to end solution for seat planning and booking with workforce rostering and workplace safety features. Smarten Spaces technology has been recognized as one of the top 5 most innovative startups making offices secure by the Business World.

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Companies can seamlessly shift to the new hybrid workplace and balance between remote work and the future workplace.

In a time where the COVID pandemic has forced businesses and its employees to veer from traditional working practices, opportunities have risen for companies to transform their workspaces and hours in order to continue operations whilst ensuring the safety of their workers and customers.

Earlier this year, Smarten Spaces, a global workplace technology brand creating future-ready spaces, announced the availability of Jumpree 3.0 – a fully integrated end-to-end software-as-a-service (SaaS) solution that helps companies get back to work and employees comfortable with the new workplace. Smarten Spaces can better meet the needs of users in the post-pandemic world, combining the latest innovative technology with a deep understanding of the cultural forces that shape workplace interactions and engagement.

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ne of the characteristics of the workplace of 2020 has been the lack of people in the office. COVID-19 saw a significant proportion of businesses adopt remote work in support of efforts to contain the pandemic.

Is there a better way, a smart way for businesses to organise their workforce so that they can optimise fixed assets like facilities?

Jones Lang LaSalle (JLL) forecasts that “upwards of 40% of today’s office assets need some form of enhancement to stay relevant.” The JLL report, Home and away: the new workplace hybrid?, suggests that during the COVID-19 period, 68% of employees were working from home.

FutureCIO spoke to Dinesh Malkani, founder and CEO of Smarten Spaces, how COVID-19 is forcing organisations to reimagine the workplace.

Smarten Spaces has built technology and platform to make smarter and better use of workspaces. Malkani acknowledged that technology penetration in space management remains low although the pandemic may be changing that.

“Every office is being re-done as people are moving towards the hybrid workplace. We happen to be a startup that has the entire technology solution ready to bring companies to hybrid working in the hybrid workplace.”

Dinesh Malkani

Sundar Nagarajan, head of Consulting at JLL, noted that the pace of digitization and adoption of automation in 2020 has accelerated businesses to 2023-2024 levels right away, adjusting decision-making and way of working – all in the name of revenue.

Malkani noted that the shift to a hybrid model of work is not entirely driven by COVID-19. Organisations have been studying this opportunity even before that. He did acknowledge that many such discussions floated around experimentations. He credits the pandemic as proving that it is possible to sanction work from anywhere without sacrificing productivity or risking security.

“Companies have been moving in the direction of being able to work from anywhere – in the office, co-working space, or home, in what we now classify as hybrid work strategies,” he concluded.

Challenges for leadership

According to Malkani, the challenge for CHROs is to ensure that they’re able to offer the notion of flexibility to all of the workforce. “They will then need to consider the policies and rules around such arrangements. HR teams today are grappling with the fact that we can now hire anyone from anywhere in the world, as we work remotely,” he added.

For CFOs and CEOs, the discussion will become mainly about cost considerations and the optimum use of whatever approach is taken by the company. The CIO’s task will be around the use of technology to facilitate hybrid work strategies.

Technology-led adoption

“To create a frictionless environment where workforce productivity is at its peak, a lot of data needs to be relooked at. The CIO will need to ensure that the environment and network are secure and that regulations are complied with,” he added.

According to Malkani, the pandemic has influenced what and how technology is being used in the workplace. Employee safety and the ability to find available space have become important considerations in the adoption.

“Incorporating technology is key in making it easy and essential for the user to address their concerns, and that’s when the adoption rate becomes high. Technology is no longer a nice to have. Beyond providing data, AI-incorporated technology that provides recommendations to business owners has a huge role to play in driving adoption rates,” he added.

He saw the shift to AI within the realm of workspaces as an essential ingredient to achieving a successful hybrid workplace that is very productive and cost-effective.

Click on the podchat player above to listen to Malkani share his opinion and recommendations on the better use of workspaces using technology.

  1. How do you see space-as-a-service and office decentralization changing the workplace of the future?
  2. But how do you see space-as-a-service and office decentralisation changing the workplace of the future?
  3. Analysts suggest that the post-COVID workplace normalisation will combine remote work together with the traditional office environment. How will this shift impact the way CIOs, CEOs, CHROs and CFOs these executives do their job?
  4. How does the CIO ensure that they are able to connect or to manage the workforce and the facilities that they use including network infrastructure, the applications, even when those persons are not in the actual enterprise facility, the operations itself?
  5. How do technologies like those of Smarten Spaces protect data privacy?
  6. What is the Smarten Space value proposition for mall operators?
  7. What will further drive the adoption of technologies, similar to what Smarten Spaces offers today?
  8. When you pitch a Smarten Spaces solution to prospective clients, what’s the typical objection that they would present to you?
  9. What do you see in terms of emerging technologies that will further influence the proptech market that you are in?

 

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Let AI technology be your friend to the #hybridworkplace as you enter the new year. Swipe to find out how you can not only save time and costs, but propel your team forward with automated floor plans and desk management organization. Book a demo today: https://smartenspaces.com/

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The Session, Featuring Software Company Legal Experts, Will Reveal How AI Can Increase Productivity by 50% or More for Corporate Legal Departments

HOUSTON, January 19, 2021 – Onit, Inc., a leading provider of enterprise workflow solutions, including enterprise legal management, contract lifecycle management and business process automation, today announced that experts from Onit and Adobe will present on AI and contract management at the first session of 2021 for Legalweek(year). The CLE-eligible virtual discussion, scheduled for Tuesday, February 2, at 3:45 p.m. EST and titled “The Potential Impact of AI on Managing Contracts,” will center on the challenges of contract drafting and review and how AI and automation can address them.

The pandemic has underscored the growing need for efficiency and cost savings for corporate legal departments. Contract management is a process ripe for digital transformation, as manually reviewing and drafting contracts can take up to 70% of an in-house legal department’s time. When AI is properly and strategically applied, the results can be substantial. For example, in a recent study, new AI users became 35% more efficient with their time and 51.5% more productive and users discovered cost reductions of 33% related to contract processing.

A panel of experts will tackle this topic, examining the impact of AI and automation on contract lifecycle management. They’ll also discuss how lawyers can dramatically streamline many activities typical of contract work, such as redlining, comparing clauses to corporate standards and ensuring that fine details comply with corporate policy. The speakers include:

  • Stasha Jain, Vice President of Legal and Compliance for Onit, an attorney with extensive experience for organizations including Onit, ZS Associates, Hewitt Associates and Venture Law Group
  • Nick Whitehouse, General Manager of the Onit AI Center of Excellence, an AI expert focused on digital transformation for legal organizations
  • Jean Yang, Vice President of the Onit AI Center of Excellence, a technologist who began her career as a solicitor and was named the Emerging ICT Leader of the Year 2019
  • Letitia Hsu, CIPP/US, Associate Legal Counsel, Adobe Inc., in-house counsel within Adobe’s product legal group with experience in privacy, data security and intellectual property matters

To register for Legalweek(year) visit here.

Onit, AI and Contract Lifecycle Management

Onit recently launched two new AI-enabled technologies. Precedent, an artificial intelligence platform, reads, writes and reasons like a lawyer while automating and improving legal and business processes. ReviewAI uses artificial intelligence to quickly review, redline and edit all types of contracts. Nonlegal business users can automatically receive approved contracts via email or a self-service portal in less than two minutes. Lawyers and contract professionals can use the ReviewAI Word Add-in to automatically review, redline and edit contracts, including NDAs, MSAs, SOWs, purchase agreements, lease agreements and more against corporate standards. To schedule a demo or learn more, visit here.

Visit Onit During Legalweek(year)

Legalweek(year) attendees are invited to join exclusive demonstrations of Onit’s AI and automation technologies. Onit will be holding group and individual product demonstrations of ReviewAI and Precedent, as well as its solutions for Contract Lifecycle Management, Enterprise Legal Management and Legal Service Request. Email marketing@onit.com for more information or to schedule an appointment.

About Onit     

Onit is a global leader of workflow and artificial intelligence platforms and solutions for legal, compliance, sales, IT, HR and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes and operational efficiencies. With a focus on enterprise legal management, matter management, spend management, contract lifecycle management and legal holds, the company operates globally and helps transform the way Fortune 500 companies and billion-dollar corporate legal departments bridge the gap between systems of record and systems of engagement. Onit helps customers find gains in efficiency, reduce costs and automate transactions faster. For more information, visit www.onit.com or call 1-800-281-1330.

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