You’re probably already aware of the dangers associated with email, but we bet you’re still continuing to use it, despite the risks. In the current climate, it’s almost impossible to completely avoid using email as part of your daily communication, however, you should be making an effort to minimise your email usage by only using it in certain scenarios, i.e. inquiries. For lawyers in particular, once a client has been acquired, you should move all communications and file sharing to one secure portal, this not only streamlines all communications, but generally makes it easier for you and your client to contact each other and share files.
96% of organisations are using cloud-based computing of some form*. How many applications are you using today within your firm that are cloud based? Probably quite a few. Yet why do so many organisations still opt for on premises platforms to store their corporate data? The reluctance to move to the cloud varies from firm to firm, but security is always high on the list. With file sharing platforms and client portals, one of the main reasons to stay on premises is the result of your clients not wanting their data in the cloud. Many firms feel their own, internal infrastructure will be more secure than the cloud. They are in control. However, many articles suggest the cloud is far more secure…
So, when choosing a file sharing platform and/or client portal solution which infrastructure should you opt for; Cloud or On Premises?
In the ever-growing client focused legal industry, it’s becoming more and more important for lawyers to provide their clients with what they want, to provide them with a competitive alternative to the huge list of available legal services available. Although, law firms are now paying more attention to giving clients a more transparent service, for example, having set budgets and fixed fees, firms are often forgetting about what in-house lawyers really want. Without changing to better accommodate in-house lawyers, firms will find themselves loosing clients, earning themselves a bad reputation and consequently loosing revenue.
We are delighted to announce that Hubshare are among the first to partner with Reynen Court as a featured vendor. On the 15th August 2019, Reynen Court LLC announced the Beta release of their software platform designed to help accelerate the acquisition of new and existing technologies for law firms and legal departments.
Hubshare have been named “Storage Product of the Year” at the recent Document Manager Awards ceremony on Thursday 28th November in London.
Hubshare are delighted to announce a new cloud hosting in Canada on Microsoft Azure, after noting the high demand from Canadian firms to keep their data local to Canada.
In a world where we are constantly thinking of ways to reduce our green footprint, it seems natural to extend the same thought to our working life. Everyone’s been guilty of printing off the wrong document or accidentally printing duplicates and overtime this adds up. Research by Kyocera found that an average office worker in the UK uses around 45 pieces of copy paper daily and two-thirds is deemed as waste. With our demand for paper being said to double from 2005 to 2030, we need to act to prevent these predictions from becoming a reality.
Why client retention is so important
The age of the customer has meant those working in professional services have to do all they can to keep hold of their valuable clients. With the increase in competition for law firms, from other law firms or new law, clients are now inundated with choice, meaning client retention is increasingly important. Businesses in general benefit immensely when they have higher client retention with it being 6 to 7 times cheaper to retain an existing client than it is to attain a new one (Bain & Company). Additionally, Gallup found businesses focusing on their client engagement and retention have 85% higher sales growth than their competitors.
Webinar: How Australian law firm, Harwood Andrews, utilized Hubshare as their client portal / extran
Barry kicked the webinar off with a short demonstration of Hubshare’s key features, which was followed by Dana Lunn from Harwood Andrews, answering various questions based around the Hubshare platform. She discusses how Harwood Andrews has been using Hubshare as their legal project management tool, which is perfect for their multi-generational organisation.
In the ever-growing client focused legal industry, it’s becoming increasingly important for lawyers to provide their clients with what they want and become a competitive alternative to the expanding list of available firms. Without changing to better accommodate in-house lawyers, firms will find themselves loosing clients, earning themselves a bad reputation and consequently loosing revenue.
During the webinar Barry discusses the 3 big ‘wants’ that we have found In-House lawyers look for in their law firms; Communication, Efficiency and to understand their business’ needs. This is followed with a demonstration of our solution, Hubshare, as Barry illustrated how Hubshare can help your firm meet these ‘wants’.